MAPflow Updates
Pharmacy Appreciation Month: Honouring Three Outstanding Pharmacy Leaders
April 2, 2025
Though Pharmacy Appreciation has come to an end, we want to take a moment to reflect on the incredible dedication, expertise, and impact of pharmacy professionals across the country. At MAPflow, we know that behind every prescription, clinical service, and patient consultation is a pharmacist going the extra mile for their community.
Last month, we had the privilege of spotlighting three outstanding pharmacy leaders who are making a real difference. Whether it's through driving innovation, improving patient care, or advocating for the profession, these individuals exemplify the best of pharmacy.

From embracing technology for streamlining workflows to ensuring patients receive the care they need, their contributions don’t just benefit their own pharmacies—they help move the entire industry forward. Their dedication, leadership, and passion are what make pharmacy such a vital part of healthcare.
Get to know our three Pharmacy Leaders here, and make sure to connect with them on LinkedIn!
Kris Mendoza
As the pharmacy manager at NorfolkPharmacy in Guelph, ON, Kris is dedicated to delivering exceptional patient care and fostering a strong, community-focused pharmacy team. With a background rooted in a love for chemistry and math, Kris was drawn to the profession after witnessing the profound impact medications had on improving the lives of loved ones.
Beyond expertise in medication management, Kris is passionate about making healthcare information accessible.With a knack for translating complex scientific concepts into everyday language, Kris empowers patients to make informed decisions about their health— ensuring they feel confident and supported in their care journey.
Veronica Lee
As a pharmacist at an independent pharmacy in downtown Toronto, Veronica is committed to providing direct, patient-centered care and building lasting relationships within her community. Drawn to the ever-evolving role of pharmacists as frontline healthcare providers, she saw an opportunity to make a real impact by joining one of the most accessible professions in healthcare.
For Veronica, the most rewarding part of her work is the deep connections she forms with her patients. From solving medication-related challenges to offering health advice and coordinating with other providers, she plays a key role in their well-being. Whether it’s longtime patients seeking her trusted recommendations or those who have moved away stopping in just to say hello, Veronica’s dedication makes her pharmacy feel like family.
Read Veronica’s Spotlight Feature
Leonard Chan
Leonard is a dedicated pharmacist who thrives on patient interaction, medication counselling, and ensuring people receive the right treatments for their health needs. His journey into pharmacy began in high school when he volunteered at a local pharmacy. The experience of working directly with patients and seeing the tangible impact of his support ignited a passion for healthcare and a deep sense of purpose.
Now, as a pharmacist in a tight-knit community, Leonard values the relationships he builds with his patients. Getting to know their stories and being a trusted part of their lives is what makes his work so meaningful. Whether offering advice, support, or just a familiar face, he takes pride in making healthcare personal and accessible —helping to create a community where patients feel cared for beyond just their prescriptions.
Read Leonard’s Spotlight Feature
Would you like to be featured next? Drop us a line at support@mapflow.ca! We’d love to hear from you.
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