Attend an Accredited Webinar!Head Lice Management: Pharmacists’ Key Role in Minor Ailment Prescribing and Patient Education

Built by Pharmacists for Pharmacists

MAPflow empowers pharmacy teams with an innovative platform designed to elevate patient care, streamline workflows, and optimize clinical outcomes — while keeping pharmacy-focused simplicity at its core.

Our Story

Born from our CEO Dr. Nakhla’s extensive experience in pharmacy practice and policy, MAPflow was designed to bridge critical gaps in minor ailment services. What began as a vision to improve pharmacist-facilitated access to care for patients in Ontario has evolved into a powerful tool supporting pharmacy teams across Canada—helping professionals confidently navigate complex regulations, apply evidence-based principles in clinical services, and deliver personalized, exceptional, holistic care.

Founders Nardine, Andrea and Michael sitting together

Our Mission

To empower pharmacy professionals with innovative tools that streamline workflows, enhance patient care, and ensure compliance in clinical services, including minor ailment management (via prescribing or OTC consultations) and chronic disease management.

Our Vision

To transform pharmacy practice across Canada and beyond, setting the gold standard for care in minor ailment prescribing services, OTC consultations, and chronic disease management through continuous innovation, collaboration, and exceptional care.

Our Values

Empowerment

We equip pharmacy professionals with the intuitive tools, evidence-based resources, and responsive support needed for informed decision-making and efficient workflow management, empowering them to elevate patient care.

Collaboration

We foster meaningful partnerships within pharmacy teams and across healthcare networks, creating a cohesive approach to patient care that enhances clinical outcomes and strengthens community trust.

Innovation

We are committed to continuous innovation, leveraging advanced technology and evidence-based insights to optimize pharmacy operations and adapt to the evolving healthcare landscape—simplifying workflows and anticipating the needs of modern healthcare.

Our Partners

  • Canadian Pharmacists Association logo
  • CAPT logo
  • New Brunswick Pharmacists Association logo
  • Ontario Pharmacists Association logo
  • PEI Pharmacists Association logo
  • CPTea logo
  • D'Youville School of Pharmacy logo
  • University of Ottawa logo
  • University of Toronto logo
  • University of Waterloo logo
  • BoxLabs logo
  • Medessist logo
  • MedMe logo
  • Meds on Wheels logo
  • Parmazip logo
  • Accelerator Centre logo
  • AEProbio logo
  • AlertRx logo
  • Birth Control Pharmacist logo
  • Neighbourly Pharmacy logo
  • Pear Health Solutions logo
  • Wholehealth logo
  • PrinceRx Pharmacy logo
  • Metro Drugs logo
  • Main Drug Mart logo

Meet Our Team

Leadership

Nardine Nakhla
Nardine Nakhla Co-founder & Chief Executive Officer, PharmD, RPh
Andrea Edginton
Andrea Edginton Co-founder & Chief Operating Officer, PhD
Michael Sevestre
Michael Sevestre Chief Technology Officer

Team Members

Kenny Chong
Kenny Chong Director, Clinical Innovation, PharmD, MHI, RPh
Katie MacGuire
Katie MacGuire Director, Communications and Public Affairs
Susy Martins
Susy Martins Director, Strategic Partnerships & Growth
Willow Carmount
Willow Carmount Marketing and Customer Success Lead
Mark Gobran
Mark Gobran Clinical Developer & Growth Strategist
Ruby Eagle
Ruby Eagle Administrative Assistant
Liz Bernier
Liz Bernier Digital Engagement Strategist

Authors & Reviewers

Brett Barrett
Brett Barrett
Jen Belcher
Jen Belcher
Farhana Chughtai
Farhana Chughtai
Sadaf Faisal
Sadaf Faisal
Kristi Van Gaalen
Kristi Van Gaalen
Kelly Grindrod
Kelly Grindrod
Sherilyn Houle
Sherilyn Houle
Sandra Knowles
Sandra Knowles
Dan Landry
Dan Landry
Sarah MacIver
Sarah MacIver
Karen Riley
Karen Riley
Ravina Sanghera-Grewal
Ravina Sanghera-Grewal
Debra Sibbald
Debra Sibbald
Allison Slater
Allison Slater
Tom Brown
Tom Brown
Kristen Watt
Kristen Watt

Full credentials for every author and reviewer are on the Authors & Reviewers page.

See MAPflow in action

Book a quick demo and we'll walk you through the platform, or reach our team directly.