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For Canadian pharmacies

Every clinical service, one intelligent platform

From minor ailment assessments to chronic disease management, plus incident reporting alongside them, MAPflow helps pharmacies deliver better care with less busywork.

  • Minor ailments
  • OTC consults
  • Chronic disease management
  • Incident reporting
Trusted by 2,300+ Canadian pharmacies. Built by pharmacists.
Pharmacist sharing information on a tablet with a patient
Trusted by 2,300+ Canadian pharmacies and the country's leading banners
GuardianIDAJean CoutuLoblaw PharmacyMcKessonMurphy'sPharmasavePharmaChoiceRemedysRxTotal HealthAPI GroupCare PharmaciesONPharm-UnitedOttawa Carleton Pharmacists AssociationPharmacy Brands CanadaWize Health
2,300+
Canadian pharmacies on MAPflow
3,500+
Pharmacy professionals trust MAPflow
9
Provinces supported, coast to coast
Our products

Two core products. One connected platform.

One system, one login. Two products built to work together.

Core product

MAPflow Clinical Services

Everything you need to deliver clinical services in one guided workflow, with evidence based algorithms, automatic documentation, and provincial compliance built in.

  • Minor ailments
  • OTC consultations
  • Chronic disease
  • Preventative care
Explore Clinical Services
Core product

MAPflow Incident Reporting

Capture, track, and learn from medication incidents and near misses with structured, audit ready reporting that supports continuous quality improvement.

Available as a module or fully standalone
  • Incident capture
  • Near miss tracking
  • Audit ready
  • CQI
Explore Incident Reporting
What MAPflow does for you

Clinical services, made simple from first question to follow up

MAPflow helps Canadian pharmacies deliver clinical services in less time, earn more from every visit, and stay audit ready in their province. It guides each assessment and writes the documentation for you, so the work gets done faster and holds up to audits.

Patient intake

A questionnaire by email or SMS, completed before they arrive.

Assessment

Guided, evidence based questions, aligned with provincial regulations.

Care and prescribing

Recommend or prescribe with confidence.

Documentation

Written for you, audit ready.

Follow up

Runs on its own. You step in only where clinical judgment is required.

The results

What MAPflow does for your pharmacy

Pharmacies using MAPflow spend less time on paperwork and more time with patients. Here's what that looks like.

Save time on every consult
~15 min
Saved per patient consultation
Deliver better care
98%
Symptom resolution or improvement at follow up
Stay audit ready
Every consult
Documented to your province's standards
Grow your revenue
up to 10x
Clinical service revenue
Automate your workflow
Automatic
Follow ups, documentation, and outcome tracking
Work in one place
1 system
Every clinical service you offer, in one place
Clinical intelligence

Not artificial. Clinical.

Clinical logic written and reviewed by pharmacists across Canada. AI is being added to serve it, not replace it.

Meet the authors and reviewers

Guides every assessment

Algorithms written and reviewed by pharmacists across Canada.

Writes the documentation

Drafted as you assess. Audit ready.

Tracks the follow up

Runs on its own. You step in where judgment is needed.

Listens to the consult

AI Scribe Coming soon

Transcribes and fills in the assessment as you talk.

Catches what slipped

AI Assistant Coming soon

Nudges you in real time, while you can still act on it.

Reviews your work

Decision support Coming soon

Flags drug therapy problems from the patient's profile.

See MAPflow on your own workflow A 20 minute walkthrough with a pharmacist on our team. No commitment. Book a demo
Compliance and peace of mind

Compliant coast to coast, without the busywork

MAPflow stays aligned with your provincial regulations and evolving standards, with jurisdiction specific workflows, drug coverage, and billing PINs. You get compliant, audit ready documentation, and the confidence that comes with it.

MAPflow available in nine provinces across Canada
What pharmacists say

Trusted by pharmacy teams across Canada

MAPflow has been instrumental in implementing and sustaining our minor ailment services. The documentation feature is critical, allowing us to provide these services efficiently and at an improved speed. Thanks for this amazing program!
Jill Kron
Pharmacist/Owner, Rockwood Pharmacy
I appreciate that MAPflow provides a comprehensive solution for pharmacists managing minor ailments, from evidence-based assessments to full documentation and follow-up. It truly streamlines our workflow, ensuring accuracy and efficiency in patient care.
Essam Siha
Pharmacist, Downtown Dispensary
I love how streamlined MAPflow makes the documentation process—it’s quicker than the assessment itself and just as thorough. The platform has improved rapidly since its launch, reaching top functionality within its first year.
Andrew Savo
Pharmacist, Lefroy Pharmacy
Thanks for your fast and comprehensive responses. This level of service is why I chose MAPflow over other choices. I watched the webinar Tuesday, and I am excited about what is coming.
Stephanie Moulton
Pharmacist, Pharmasave, Hampton, NB
MAPflow has increased my confidence in delivering minor ailment services by 600%, keeping our pharmacy team organized and thorough. It has also increased the volume and variety of services we provide.
Josee Corbeil
Pharmacist, Owner, Jean Coutu, Rockland, Ontario
MAPflow is a game-changer for pharmacy practice. Its user-friendly interface and access to clinical guidelines empower pharmacists to assess and manage minor ailments with confidence. It streamlines documentation, supports safe prescribing, and enhances collaboration with physicians, ultimately improving patient outcomes.
Erika Caouette, BScPhm., RPh
Pharmacist/Co-Owner, Mortar + Pestle Compounding Pharmacy
This clinical decision support tool has transformed my approach to assessing and prescribing for minor ailments. With a comprehensive treatment database and a commitment to user feedback, MAPflow ensures efficient, holistic patient care while continuously improving based on real-world input.
Dr. Kris Erica Mendoza, B. Sc. (Hons). PharmD
RPh Pharmacy Manager, Norfolk Pharmacy
MAPflow revolutionizes patient care with evidence-based decision-making, educational resources, and an intuitive interface. It opens new opportunities for pharmacists to provide personalized treatments, making it an invaluable tool for modern pharmacy practice.
Michael Nashat, Pharmacist
Managing Partner, PrinceRx Pharmacy Group
MAPflow’s Minor Ailments software combines algorithmic decision-making, educational tips, comprehensive documentation, and a follow-up platform in a seamless, user-friendly package. It inspires confidence and elevates pharmacy care.
Randy Luckham, PharmD
Mactavish Pharmacy, Dresden, Ontario
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