Welcome, MAPflow Patients!

By now, you probably know that pharmacists in Canada can prescribe medication for certain minor ailments. You may have even used this fantastic new service and saved yourself a trip to the family doctor, urgent care clinic, or even the emergency room!

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If you have had medications prescribed by a pharmacist, then you may have seen “MAPflow” pop up in your inbox — or you may just be curious about how your pharmacy team is expanding their minor ailment prescribing services.

Many pharmacy teams across the country are using MAPflow to support minor ailments prescribing. Here’s why that’s a great thing for you!

What Is MAPflow?

MAPflow is a software tool that pharmacists use to complete patient assessments for minor ailments like acne, allergic rhinitis, UTIs, and many more common ailments that usually are pretty straightfoward to treat.

MAPflow makes it fast and easy for your pharmacist to assess your symptoms, check for any “red flag” indicators, and prescribe you the most appropriate treatment. Our powerful, intelligent software is created by experts in the pharmacy field, and the algorithm for each ailment is peer reviewed and based on the most current research and evidence. We also thoroughly review each ailment at least every six months.

We help you access quick, professional care for over 35 minor health issues, no doctor’s visit or appointment required!

How MAPflow Helps You as a Patient

There are some obvious benefits when your pharmacy team uses a tool like MAPflow, like more efficient care, shorter wait times, and a simplified process to get new prescriptions. But we go above and beyond those benefits, too. MAPflow is proud to offer patients:

●     A Holistic Approach: Our minor ailment software isn’t designed to just hand you a prescription and call it a day — we take a holistic approach to every ailment, giving your pharmacist detailed counselling notes to help you make lifestyle adjustments and use non-prescription agents to help you feel better, too.

●     Amazing Follow-Up Care: We also enable your pharmacy team to privately and confidentially follow up with you via email to make sure your treatment worked and you are feeling better. Our comprehensive follow-up emails help your pharmacist to check in on your progress and address any concerns or issues that may have come up for you.

●     Personalized Attention: A lot of pharmacies are operating with lean teams, which can mean longer wait times and less face time when you’re getting a new medication. MAPflow solves that problem by streamlining pharmacy workflows, so your pharmacist can operate much faster and spend more time with you.

Why Your Pharmacist Uses MAPflow

If your pharmacy is using MAPflow, that’s a great sign of a forward-thinking pharmacy committed to delivering the best care possible. You can expect a best-in-class patient experience that fills some key gaps in our healthcare system. You can also feel confident that your pharmacy team is dialed in to new developments in your province — in Ontario, for instance, MAPflow is already preparing for 14 new minor ailments that pharmacists can prescribe for soon.

Questions? We’re Here to Help

If you have any questions about MAPflow or your treatment, don’t hesitate to ask your pharmacist. They’re here to help! With MAPflow, your care is in great hands, and we're here to support you every step of the way.

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