MAPflow Updates
Why Switch to the Per-Pharmacy Subscription Model?
January 6, 2025
Running a pharmacy means constantly balancing patient care against the administrative load that comes with it. If your team is still juggling individual MAPflow subscriptions for each pharmacist, you're paying more for less flexibility than you need. The per-pharmacy subscription covers your entire team, including pharmacists, technicians, assistants, students, interns, and relief staff. Everyone gets unlimited access for one predictable price.
Here's why hundreds of pharmacies have already made the upgrade.
1. Significant Cost Savings
Instead of paying per pharmacy professional, you pay once for your whole pharmacy. That means when you bring on a new hire or a relief pharmacist covers a shift, they're completely covered, with no extra subscription to buy and no delay getting them access.
For most pharmacies, that alone makes the per-pharmacy model the more economical choice.
Learn more about our subscriptions and pricing model.
2. An Automated Follow-Up System That Works Like an Extra Team Member
Manual follow-up is one of the biggest hidden time costs in a pharmacy. Calling patients, tracking who responded, chasing down the ones who didn't, it adds up fast. Patient-directed follow-up takes that entire process off your team's plate.
During a minor ailment assessment, select "Patient Directed" as the follow-up method. On the scheduled date, the patient automatically receives a text or email with a secure link to a short follow-up form, usually completed in under two minutes. Their responses are reviewed automatically, and if anything is flagged for the pharmacist’s attention, your pharmacy team is notified right away so you can step in.
In effect, it functions like having a dedicated team member whose entire job is managing follow-ups, without adding to payroll. Response rates also climb well above what most pharmacies see with phone-based follow-up. Since every attempt is logged automatically, your records stay audit-ready without anyone having to keep a separate log.
3. eFax, No More Printing and Scanning
Faxing a notification report used to mean printing, walking to a machine, and feeding paper through one document at a time. With eFax, the same task takes a couple of clicks: send the report directly to a patient's primary care provider with nothing to print or scan. It's faster for your team, and because every fax is sent and logged digitally, you get a clean, searchable record of what was sent.
4. PMS Integration
This subscription tier also has exclusive access to PMS integrations, such as our Fillware integration.
Learn more about our Fillware integration, and how to set it up.
If we don’t have a full integration solution with your PMS yet, you can still run a streamlined workflow. Fax to Self routes documents straight into your pharmacy's own fax number, which most PMS systems already pull directly into the patient record. Every report from MAPflow lands in your PMS without printing, scanning, or manual data entry. It's a practical bridge for pharmacies still waiting on full integration.
Learn more about creating a streamlined workflow without a full PMS integration.
5. Role-Based Access for Smoother Team Workflows
Not every task in a patient assessment needs a pharmacist, and the per-pharmacy subscription reflects that. Pharmacy technicians and assistants can confidently manage their portion of the workflow, and MAPflow will initiate automatic handoffs to pharmacists when needed. Everyone works at the top of their scope.
Learn more about role based access, and how to invite your team.
Making the Switch Is Easy
Already using MAPflow? Upgrading is straightforward. Follow the step-by-step guide to switching to a per-pharmacy subscription, or reach out to support@mapflow.ca for personalized assistance.
Start Saving Today
Not yet a part of our community, but considering the switch? Cost savings, automated follow-up, role-based access, eFax, and PMS integration, all under one price built for your whole team. View pricing and get started.
