British Columbia Pharmacies: Meet Your CIRCL Requirements

CIRCL (Continuous Improvement, Reporting, Collaborating, and Learning) is the College of Pharmacists of British Columbia's patient safety initiative. Unlike traditional incident reporting that focuses on compliance, CIRCL emphasizes continuous improvement and creating a safety culture where staff feel safe reporting without fear of punishment. Pharmacies must demonstrate these behaviors to CPBC.

CIRCL expects reporting of actual medication incidents, near-misses (incidents that almost happened but were caught), adverse events, medication safety concerns, and unsafe conditions. Each harm level in MAPflow's form comes with its definition, to help staff classify the event. Don't overthink it: when in doubt, report it. More reports typically indicate a healthier safety culture.

Yes. MAPflow is a standalone platform that works independently of your PMS or EHR. You don't need to replace existing systems. Staff enter incidents directly into MAPflow, with no integration required.

MAPflow's analysis step guides your team through the contributing factors behind each event and records the actions taken and the shared learning. You then track improvement actions with owners, due dates and status, and set goals with a baseline and target to see whether changes are working. That shows real CQI, not just incident logging.

Each completed CQI meeting is saved as a printable PDF record: attendees, the incidents reviewed and their notes, actions with their status, owners and due dates, goals and progress, and meeting notes. Any incident report can also be downloaded as a PDF, and the analytics page shows your incident totals, types, contributing factors and trends.

Yes. Your subscription covers the ISMP Canada Medication Safety Self-Assessment (MSSA), at most one per subscription year. You complete it on ISMP Canada's site, record the date in MAPflow, and discuss the results at a CQI meeting.

Immediate. Create your account and start reporting right away, with no implementation wait. MAPflow provides onboarding and guidance, and training time depends on your team's familiarity and needs.