MAPflow Incident Reporting: Affordable, Compliant, and Built for Pharmacy Teams
Overview
MAPflow’s incident reporting platform fully meets the Ontario College of Pharmacists’ AIMS Incident Management Platform Criteria. Our platform includes all mandatory data fields and core functionalities required by OCP. MAPflow includes ISMP Canada’s Medication Safety Self-Assessment (MSSA) to fulfill the Safety Self-Assessment requirement. We have designed our platform around OCP’s and ISMP Canada’s requirements to balance the goals of the AIMS program (minimizing preventable harm) with ease of use for busy pharmacy professionals.
AIMS Requirements Compliance
Update, October 2026: MAPflow has completed technical testing with ISMP Canada for NIDR submissions. Ontario pharmacies can choose a platform that meets OCP’s AIMS criteria. OCP does not approve or endorse individual products. Pharmacies should consult the latest published OCP platform criteria and complete their own Data Sharing Agreement with ISMP Canada.
For a full table outlining our AIMS requirements compliance, visit MAPflow Academy.
Additional Value-Added Features Beyond AIMS Requirements
CQI Enhancement Tools
- Smart dashboards that identify patterns, trends, and quick wins
- “Add to CQI agenda” quick-action button for efficient meeting preparation
- PDF export and bulk-print functionality for CQI meeting documentation
- Meeting minutes tracking and action plan follow-up tools
- Guided CQI meeting checklists
Usability Features
- Tallman lettering guidance for look-alike/sound-alike medications
- Clear tooltips and warnings to prevent submission of identifiable information
- Streamlined form design to encourage reporting (balances completeness with ease of use)
- Configurable access for non-registered staff when enabled by a designated manager
Data Protection
- Clear separation between internal documentation (may include identifiers for QA) and external NIDR submission fields (anonymous only)
- Prominent pre-submit warnings about identifier exclusion
- Secure, encrypted data transmission
How to Access
MAPflow Incident Reporting is available now. It costs $240 per pharmacy per year, billed annually, or $216 a year for pharmacies with a MAPflow Clinical Services plan. One subscription covers your whole pharmacy team.