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TELUS Health Kroll MAPflow
Coming soon

MAPflow and TELUS Health Kroll technical integration for minor ailments

Canada's leading clinical services platform connects directly to TELUS Health Kroll. Start minor ailment assessments from the patient's Kroll profile, then send prescriptions, documentation, and billing PINs back to Kroll instead of re-entering them by hand.

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Why MAPflow and TELUS Health Kroll together

Clinical Side

MAPflow

Canada's leading clinical service platform for pharmacists, supporting minor ailment prescribing, OTC consultations, chronic disease management, preventative care, and incident reporting, with evidence-based algorithms, automated documentation, and provincial compliance. 2,300+ pharmacies and 3,500+ pharmacy professionals rely on it.

Dispensing Side

TELUS Health Kroll

Backed by four decades of pharmacy experience, TELUS Health Kroll is a reliable, efficient, forward-thinking platform that integrates prescription management with professional services. Whether your pharmacy is independent or part of a pharmacy group, TELUS Health Kroll can help you fill prescriptions with confidence, operate more efficiently, and engage your patients in their own care.

Coming soon

How minor ailment prescribing works with TELUS Health Kroll

This technical integration closes the gap between clinical services and dispensing. Choose a patient in MAPflow to start the assessment. Their demographics, allergies, conditions, and current medications from TELUS Health Kroll are available in MAPflow so you have all the context you need. Once you have completed your assessment, one click adds your prescriptions to the To-Do tab in TELUS Health Kroll along with your documentation and billing PIN. Less duplicate work, fewer errors, more time with patients.

1

Patient data flows from TELUS Health Kroll

Choose the patient in MAPflow to start the assessment. Demographics, allergies, conditions, and current medications from TELUS Health Kroll are available so you have all the context you need.

2

Complete the clinical assessment

Complete the minor ailment or clinical service assessment in MAPflow with all patient information at hand.

3

Send prescriptions to TELUS Health Kroll in one click

Your prescriptions land on the To-Do tab in TELUS Health Kroll with your documentation and billing PIN, ready to fill and bill.

How this benefits your pharmacy

Your clinical workflow and your dispensing system, finally in sync.

Reduced double entry

Patient information no longer needs to be entered twice across disconnected systems.

Fewer errors

A connected workflow reduces the transcription mistakes that occur when staff move data by hand.

Faster consultations

MAPflow already saves approximately 15 minutes per consultation, and removing re-entry recovers additional time.

Cleaner claims

MAPflow's province-specific billing PINs, combined with TELUS Health Kroll's billing tools, help reduce reversals and support audit readiness.

Greater clinical revenue

MAPflow pharmacies report up to 10 times more clinical service revenue, and a smoother workflow makes those services easier to scale.

TELUS Health Kroll integration pricing and access

Coming soon

The technical integration is available in every province MAPflow serves except Quebec, on both MAPflow subscription levels.

Per-Pharmacy Subscribers

No monthly technical integration fee

Per-pharmacy subscribers, on the MAPflow pharmacy license, do not pay a monthly fee for the technical integration.

Pharmacies Without a Pharmacy License

$25 per month

Pharmacies without a pharmacy license pay $25 per month for the technical integration.

$500 API integration fee: covered for loyal MAPflow users

The one-time $500 API integration fee to TELUS Health Kroll is covered for every pharmacy that was active in MAPflow on July 20, 2026. Thank you for being a part of our community.

How to get started

Set up the technical integration

Follow the steps on our help center article to initiate the technical integration.

Coming soon

New to MAPflow?

Book a demo with our team to see the technical integration in action.

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Frequently asked questions

When is the MAPflow and TELUS Health Kroll data integration expected to go live?
It is expected to go live by the end of 2026. Join the interest list for updates.
What does the MAPflow and TELUS Health Kroll technical integration do?
The technical integration is coming soon and is not live yet. It connects MAPflow’s clinical services platform with the TELUS Health Kroll pharmacy management system, allowing patient information to move between clinical assessment and dispensing and billing without manual re-entry. Pharmacists choose a patient in MAPflow to start a minor ailment or other clinical service assessment, then send prescriptions, documentation, and billing PINs back to TELUS Health Kroll.
How much does the technical integration cost?
MAPflow has two subscription levels. Per-pharmacy subscribers do not pay a monthly fee for the technical integration. Pharmacies without a pharmacy license pay $25 per month for the technical integration. The separate one-time API integration fee is $500 plus applicable tax, and it is covered for every pharmacy that was active in MAPflow on July 20, 2026.
Is the technical integration available on individual subscriptions?
Yes. Pharmacies without a pharmacy license pay $25 per month for the technical integration. Per-pharmacy subscribers do not pay a monthly fee for the technical integration.
I was a MAPflow subscriber on July 20, 2026. Do I pay the one-time API fee?
No. The one-time $500 API integration fee is covered for every pharmacy that was active in MAPflow on July 20, 2026. Thank you for being a part of our community. Join the interest list for updates.
How do I get started?
The technical integration is coming soon. Join the interest list for updates. Join the interest list
How does the technical integration work?
It closes the gap between clinical services and dispensing. Choose a patient in MAPflow to start the assessment. Their demographics, allergies, conditions, and current medications from TELUS Health Kroll are available in MAPflow so you have all the context you need. Once you have completed your assessment, one click adds your prescriptions to the To-Do tab in TELUS Health Kroll along with your documentation and billing PIN. Less duplicate work, fewer errors, more time with patients.
What patient information comes from TELUS Health Kroll?
When you choose a patient in MAPflow, their demographics, contact details, health card number, family doctor, allergies, conditions, and current medications from TELUS Health Kroll are brought into MAPflow. If the patient’s TELUS Health Kroll profile changes later, you can refresh it in MAPflow and choose which updates to keep.
Does MAPflow change the patient’s profile in TELUS Health Kroll?
No. MAPflow reads the patient’s profile from TELUS Health Kroll but does not edit it. What MAPflow sends back is limited to the prescriptions, documentation, and billing to-do for the assessment.
Do I still need to document minor ailment assessments in TELUS Health Kroll?
No. MAPflow writes the assessment documentation and sends it to TELUS Health Kroll as a PDF with the prescription, so the record is on file in both systems.
Can I bill minor ailment assessments through TELUS Health Kroll?
Yes. When you send an assessment to TELUS Health Kroll, MAPflow adds a billing to-do with the service’s billing PIN wherever MAPflow provides one for your province, so you can submit the claim from Kroll as you normally would.
Which pharmacies are eligible for the technical integration?
The technical integration is available in every province MAPflow serves except Quebec: British Columbia, Alberta, Manitoba, Ontario, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador. It is available on both MAPflow subscription levels. Per-pharmacy subscribers do not pay a monthly fee for the technical integration. Pharmacies without a pharmacy license pay $25 per month for the technical integration.
How much time does the technical integration save?
MAPflow pharmacies already save approximately 15 minutes per consultation, and connecting to TELUS Health Kroll removes the double-entry step to recover additional time.

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Bring clinical assessment and dispensing into one connected workflow.

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