Minor ailment prescribing software for Canadian pharmacies
MAPflow supports pharmacy teams in minor ailment prescribing, OTC consultations, chronic disease management, and preventative care. Created by pharmacists, it automates the documentation and keeps every service compliant, so you spend less time on paperwork and more time delivering care.
Uncomplicated UTI
Conjunctivitis
Cold sores
The clinical services MAPflow covers
Each one runs on evidence based algorithms, with province specific documentation, drug coverage, and billing PINs handled in the same workflow.
Minor ailment prescribing
Dynamic assessments for every minor ailment within scope in your province, following the Pharmacists' Patient Care Process.
OTC consultations
Evidence based algorithms that formalize non-prescription consultations, with counselling notes documented for you.
Chronic disease management
Structured, ongoing care with follow up assessments that carry historic data forward to future visits.
Preventative care
Identify patients eligible for services like vaccinations and tobacco cessation, and keep them engaged between visits.
MAPflow also guides prescription renewals with a complete, province specific audit trail.
For the platform wide view of intake, reporting, integrations, and team workflows, read our pharmacy service platform guide.
How a MAPflow assessment works
Each dynamic assessment follows the Pharmacists' Patient Care Process. Questions adapt to every answer, and the documentation writes itself as you go.
Patient intake
Send a secure link by email or SMS. Patients enter their own details in under two minutes.
Choose the service
Select the ailment or service, confirm eligibility, and pick PRO or STANDARD mode.
Guided assessment
Dynamic, evidence based questions adapt as you go. Answers leading to referral are flagged red.
Document and prescribe
The prescription, patient report, provider notification, and assessment record generate automatically.
Automated follow up
MAPflow texts or emails the patient on the follow up date and flags concerns for review.
Built to run the whole service workflow
Assessment modes, documentation, follow up, and integrations run as one connected workflow.
PRO and STANDARD modes
PRO prioritizes efficiency for experienced prescribers. STANDARD gives a detailed, supportive interface. The outcome is identical.
Automated documentation
MAPflow automates 100% of the documentation, province specific: prescription, patient report, provider notification, and assessment record.
Service Summary
Every completed assessment lands on one page. Combine reports into a single PDF, download them together, or fax them straight to your PMS.
Patient directed follow up
Patients get a secure form by text or email on the follow up date. Clear results document themselves, and concerns notify you instantly.
eFax and integrations
Send prescriptions and provider notifications without leaving the workflow, with seven integrations including CPS, MedMe, and Fillware.
Other Services prompts
MAPflow identifies patients eligible for services beyond the visit, like vaccinations and tobacco cessation programs.
Time saved, outcomes proven
Averages reported across pharmacies using MAPflow.
Plans that scale with your pharmacy
Every plan includes intelligent clinical algorithms, compliant documentation automation, and real time service insights.
Individual
Built for relief pharmacists
- Single practitioner license
- Unlimited patient assessments
- Fully automated documentation
- Province specific billing and compliance
Pharmacy
The complete platform for pharmacy teams
- Unlimited users at one location
- Automated patient follow ups and intake
- Role based access for the whole team
- PMS integrations and secure eFax
Enterprise
For pharmacy networks and health systems
- Custom integrations and APIs
- Dedicated account manager
- Implementation and onboarding support
- Incident Reporting included
See everything each plan includes on our pharmacy plans page.
Built around how your pharmacy works
From a single store to a national banner, MAPflow adapts to your model, with the same clinical rigour and the flexibility each kind of pharmacy needs.
Independents
Single stores and small groups delivering more clinical services without adding overhead.
Learn more →Banners and buying groups
Banners, co-ops, and PSAOs rolling out standardized services members will actually adopt.
Learn more →Enterprises
Regional and national chains, with centralized onboarding, training, and reporting at scale.
Learn more →Associations
Provincial and national associations supporting members with a trusted clinical platform, and the data they need to advocate for the profession.
Learn more →Compliant coast to coast, without the busywork
MAPflow stays aligned with your provincial regulations and evolving standards, with jurisdiction specific workflows, drug coverage, and billing PINs. You get compliant, audit ready documentation, and the confidence that comes with it.
Every algorithm is authored and peer reviewed by clinical experts, led by Dr. Nardine Nakhla, PharmD, RPh. When regulations change, updates ship immediately; otherwise every algorithm is reviewed at minimum annually. Meet the authors and reviewers behind the content.
Trusted by pharmacy teams across Canada
Ready to supercharge your pharmacy practice?
Join 2,300+ Canadian pharmacies using MAPflow for minor ailments, OTC consultations, chronic disease management, and preventative care.