CAPT Professional Development Conference 2026
- May 29-31, 2026
- Holiday Inn Toronto International Airport, Toronto, ON
- Presented by Canadian Association of Pharmacy Technicians
On Sunday, May 31, Dr. Nardine Nakhla, MAPflow's co-founder and CEO, gave the talk From Workflow to Care at the Canadian Association of Pharmacy Technicians' 2026 National Professional Development Conference in Toronto. MAPflow also sponsored the conference and had a booth.
From Workflow to Care: How Pharmacy Teams Can Lead the Clinical Services Shift
A session for pharmacy technicians and support staff on their practical role in delivering clinical services safely and consistently, how pharmacy teams build a culture of incident learning and continuous quality improvement, and how to fit new services into daily workflow without adding friction.
About the CAPT conference
The Canadian Association of Pharmacy Technicians held its 2026 National Professional Development Conference, themed “Driving My Pharmacy Career,” from Friday evening, May 29 to Sunday afternoon, May 31 at the Holiday Inn Toronto International Airport. It was open to members and non-members.
Why this talk matters
As pharmacies take on common ailment prescribing, chronic disease management, preventative care and point-of-care testing, technicians and support staff are increasingly central to whether those services are delivered safely and consistently. MAPflow Incident Reporting gives the whole pharmacy team one place to record medication incidents and near misses and learn from them, and MAPflow Clinical Services keeps assessments and documentation in one workflow.