New Brunswick pharmacists using MAPflow to deliver clinical services

A proud partner of NBPA

MAPflow for New Brunswick Pharmacy Professionals

Evidence-based clinical support built for New Brunswick's common ailments framework. 34 conditions covered with broad prescriptive authority. Simplify assessments, automate documentation, and grow your clinical practice from one platform.

Book a Demo
300,000+
Consultations
2,300+
Pharmacies Across Canada
98%
Symptom Resolution Rate

Hear from a Pharmacy Professional in New Brunswick

Paul Bowman and team

"The challenge of lack of access to primary healthcare is felt acutely at our site. We want to do all we can within our education and expertise to help those seeking care. This is where MAPflow has been an amazing resource. While we were slow to get going, now we view it as an essential tool in our communications with patients. It has helped boost our confidence with prescribing, it has streamlined and standardized our communication with other healthcare professionals and ensures we are compliant with all required standards. I would strongly recommend MAPflow to any pharmacy team engaged in pharmacist-led prescribing activities."

Paul Bowman, Owner, Bowman's Drug Store, Fredericton
Book a Demo

Everything New Brunswick Pharmacists Need in One Platform

Common Ailment Algorithms

Evidence-based algorithms for all 34 conditions authorized under the NBCP framework, including UTIs, conjunctivitis, allergic rhinitis, cold sores, and more. Developed by content experts through a structured, evidence-informed process. MAPflow's symptom resolution rate is 98%, well above the national average.

OTC Recommendation Support

Peer-reviewed algorithms for standardized non-prescription consultations. Streamline evidence-based therapeutic recommendations and documentation, ensuring consistent, high-quality patient care for conditions outside the prescribing scope.

Chronic Disease Management

Using the Pharmacists' Patient Care Process and integrated CPS clinical support, MAPflow streamlines chronic disease management through automated documentation and efficient, data-driven patient follow-ups. Medication reviews and renewals coming soon.

NB-Specific Documentation & Billing

MAPflow was built to meet NBCP's documentation requirements and automatically applies New Brunswick-specific billing codes, so every common ailment consultation is properly recorded and billable without manual lookup.

KPI Dashboard

A high-level overview of your pharmacy's clinical performance, transforming raw data into actionable insights. Track consultation volumes, clinical outcomes, and revenue growth across any timeframe, without manual data collection.

The Preferred Platform of New Brunswick Pharmacists' Association

MAPflow is proud to partner with the New Brunswick Pharmacists' Association (NBPA) to support pharmacists across the province. This partnership reflects a shared commitment to equipping New Brunswick pharmacists with industry-leading clinical tools that improve patient outcomes and strengthen the profession's expanding role in primary care.

"The New Brunswick Pharmacists' Association has made some important breakthroughs in the past year, which are helping New Brunswickers access the health care they need," said Anne Marie Picone, RPh, Interim Executive Director, New Brunswick Pharmacists' Association. "NBPA is committed to supporting pharmacy professionals with their operational needs. We know that since the Ontario Pharmacists Association (OPA) partnered with MAPflow, it has been a valuable resource to successfully prepare pharmacists to make confident, evidence-based decisions while assessing patients."

As part of this partnership, NBPA members receive exclusive preferred pricing on MAPflow subscriptions.

Book a Demo

How MAPflow Works

1

Open the Algorithm

Select the patient's presenting condition from New Brunswick's authorized common ailments list. MAPflow guides you through a structured, evidence-based assessment built for the NBCP framework.

2

Document Automatically

MAPflow generates a complete assessment report, a notification for the patient's primary care provider, and a patient-friendly care summary, all fully compliant with NBCP standards.

3

Follow Up and Grow

Automated patient follow-up prompts and intelligent response routing handle your entire follow-up ecosystem, freeing staff time and keeping your practice audit-ready.

MAPflow for New Brunswick Pharmacists: Common Questions

Which conditions can New Brunswick pharmacists prescribe for using MAPflow?
New Brunswick pharmacists can prescribe for 34 common ailments authorized by the New Brunswick College of Pharmacists (NBCP), including uncomplicated UTIs, conjunctivitis, allergic rhinitis, cold sores, and more. NB pharmacists have broad prescriptive authority (they can prescribe any indicated medication for an authorized ailment) after completing NBCP's Common Ailments Orientation. MAPflow includes algorithms for every authorized condition and is updated as the NBCP expands the scope.
What does the evidence say about the need for pharmacist-led care in New Brunswick?
The demand is significant. A University of New Brunswick evaluation of New Brunswick's pharmacy care clinic pilot found that nearly 1 in 3 patients using pharmacy clinics had no other healthcare option available to them. Even more striking: only 11.1% of patients seeking care for chronic conditions had a primary care provider. The same evaluation reported high patient satisfaction and found pharmacist prescriptions were the most common intervention, accounting for over half of all clinic services. As researcher Chris Folkins noted, pharmacists have the training to provide these services but have not always been given the opportunity to use that knowledge to its full potential. MAPflow exists to change that, giving NB pharmacists the clinical tools to practise to the top of their scope with confidence. Read the CBC coverage of the UNB evaluation.
Does MAPflow comply with NBCP documentation standards?
Yes. MAPflow was built to meet NBCP's documentation requirements for common ailment assessments. Each completed consultation automatically generates a structured assessment report, a provider notification, and a patient-friendly care summary. You don't need to manually format or complete documentation. MAPflow handles it.
What does the NBPA partnership mean for members?
As a preferred platform of the New Brunswick Pharmacists' Association, MAPflow offers NBPA members exclusive preferred pricing on subscriptions. This partnership reflects a shared commitment to advancing pharmacy practice in New Brunswick. To access member pricing, mention your NBPA membership when you book your demo.
How long does it take to get up and running with MAPflow?
You can be up and running in as little as 5 minutes. Once you sign up, MAPflow Academy walks you through everything you need to get started, from platform setup to your first consultation.
Visit MAPflow Academy to get started
Can MAPflow integrate with our pharmacy management system?
Yes. MAPflow currently integrates with multiple pharmacy management systems including Fillware and Box Labs, with more integrations in development. Step-by-step tutorials for each integration are available in MAPflow Academy.
Is patient data stored securely and in Canada?
Yes. All patient and clinical data processed through MAPflow is stored in Canada and is PIPEDA-compliant. We never transfer patient data outside of Canada, and all data is encrypted in transit and at rest. MAPflow undergoes regular security reviews to maintain compliance with Canadian privacy legislation.
What support does MAPflow provide after implementation?
MAPflow has a dedicated support team available by email, plus MAPflow Academy, a comprehensive help centre with a 24/7 chat bot and 45+ articles and video tutorials. MAPflow also hosts quarterly webinars for all users.
Explore MAPflow Academy

Streamline Every Clinical Service from One Platform

In 30 minutes, we'll walk you through MAPflow's New Brunswick-specific algorithms, automated documentation, and billing tools. Join over 2,200 Canadian pharmacies already delivering better clinical care.

Book Your Demo