Newfoundland and Labrador pharmacists using MAPflow to deliver clinical services

A proud partner of PANL

MAPflow for Newfoundland & Labrador Pharmacy Professionals

Evidence-based clinical support built for NL's minor ailment framework. All 33 government-funded conditions covered. Simplify prescribing, automate documentation, and grow your clinical practice from one platform.

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300,000+
Consultations
2,300+
Pharmacies Across Canada
98%
Symptom Resolution Rate

Built for Newfoundland & Labrador's Minor Ailment Framework

In Newfoundland & Labrador, the College of Pharmacy of Newfoundland and Labrador (CPNL) governs pharmacist prescribing for minor ailments under the Pharmacy Act, 2012. NL pharmacists can assess and prescribe for 33 conditions, the broadest authorized scope in Canada, all universally funded by the provincial government. MAPflow provides CPNL-compliant algorithms for every authorized condition, with automated documentation that meets CPNL's prescribing standards so your practice stays fully audit-ready.

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Newfoundland and Labrador pharmacist using MAPflow at the pharmacy counter

Everything Newfoundland & Labrador Pharmacists Need in One Platform

Minor Ailment Algorithms

Evidence-based algorithms covering all 33 conditions authorized under the CPNL framework, including uncomplicated UTIs, conjunctivitis, shingles, GERD, and more. Developed by content experts through a structured, evidence-informed process. MAPflow's symptom resolution rate is 98%, well above the national average.

OTC Recommendation Support

Peer-reviewed algorithms for standardized non-prescription consultations. Streamline evidence-based therapeutic recommendations and documentation, ensuring consistent, high-quality patient care for conditions outside the prescribing scope.

Chronic Disease Management

Using the Pharmacists' Patient Care Process and integrated CPS clinical support, MAPflow streamlines chronic disease management through automated documentation and efficient, data-driven patient follow-ups. Medication reviews and renewals coming soon.

NL-Specific Documentation & Billing

MAPflow was built to meet CPNL's documentation requirements and automatically applies NL's government-funded billing codes, so every minor ailment consultation is properly recorded and billable without manual lookup.

KPI Dashboard

A high-level overview of your pharmacy's clinical performance, transforming raw data into actionable insights. Track consultation volumes, clinical outcomes, and revenue growth across any timeframe, without manual data collection.

The Preferred Platform of Pharmacists' Association of Newfoundland and Labrador

MAPflow is proud to partner with the Pharmacists' Association of Newfoundland and Labrador (PANL) to advance pharmacy practice across the province. This strategic alliance reflects a shared commitment to equipping NL pharmacists with best-in-class clinical tools that generate the evidence needed to improve patient outcomes and support the evolving scope of practice.

"This alliance reflects our commitment to advancing our members' professional practice," said Jennifer Collingwood, Executive Director, Pharmacists' Association of Newfoundland and Labrador. "Through our work with MAPflow, we're providing Newfoundland & Labrador pharmacists with industry-leading clinical technology, exclusive member advantages, and the evidence-based advocacy resources essential to showcasing their vital healthcare contributions."

As part of this alliance, PANL members receive exclusive preferred pricing on MAPflow subscriptions.

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How MAPflow Works

1

Open the Algorithm

Select the patient's presenting condition from NL's authorized minor ailment list. MAPflow guides you through a structured, evidence-based assessment built for the CPNL framework.

2

Document Automatically

MAPflow generates a complete assessment report, a notification for the patient's primary care provider, and a patient-friendly care summary, all fully compliant with CPNL standards.

3

Follow Up and Grow

Automated patient follow-up prompts and intelligent response routing handle your entire follow-up ecosystem, freeing staff time and keeping your practice audit-ready.

MAPflow for Newfoundland & Labrador Pharmacists: Common Questions

Which minor ailments can Newfoundland & Labrador pharmacists prescribe for using MAPflow?
Newfoundland & Labrador pharmacists can prescribe for all 33 conditions authorized under the Pharmacy Act, 2012 and governed by the College of Pharmacy of Newfoundland and Labrador (CPNL). This includes uncomplicated urinary tract infections, conjunctivitis, herpes zoster (shingles), GERD, fungal skin infections, cold sores, nicotine dependence, hemorrhoids, and more. NL's authorized scope is the broadest of any Canadian province. MAPflow includes algorithms for every condition on the list, regularly reviewed and updated as the scope evolves.
Does MAPflow comply with CPNL documentation standards?
Yes. MAPflow was built specifically to meet CPNL's documentation requirements for minor ailment assessments. Each completed consultation automatically generates a structured assessment report, a provider notification, and a patient summary that aligns with CPNL's Prescribing Standards of Practice. You don't need to manually format or complete documentation. MAPflow handles it.
Are minor ailment consultations government-funded in Newfoundland & Labrador?
Yes. The Newfoundland & Labrador government has universally funded pharmacist minor ailment consultations for all provincial residents, backed by an investment of approximately $16.6 million. This means eligible patients pay nothing out of pocket for minor ailment assessments. MAPflow automatically applies the correct billing codes so every funded consultation is captured accurately.
What does the PANL partnership mean for members?
As a preferred platform of the Pharmacists' Association of Newfoundland and Labrador, MAPflow offers PANL members exclusive preferred pricing on subscriptions. This alliance reflects a shared commitment to advancing pharmacy practice in NL and providing members with industry-leading clinical tools. To access member pricing, mention your PANL membership when you book your demo.
How long does it take to get up and running with MAPflow?
You can be up and running in as little as 5 minutes. Once you sign up, MAPflow Academy walks you through everything you need to get started, from platform setup to your first consultation.
Visit MAPflow Academy to get started
Can MAPflow integrate with our pharmacy management system?
Yes. MAPflow currently integrates with multiple pharmacy management systems including Fillware and Box Labs, with more integrations in development. Step-by-step tutorials for each integration are available in MAPflow Academy.
Is patient data stored securely and in Canada?
Yes. All patient and clinical data processed through MAPflow is stored in Canada and is PIPEDA-compliant. We never transfer patient data outside of Canada, and all data is encrypted in transit and at rest. MAPflow undergoes regular security reviews to maintain compliance with Canadian privacy legislation.
What support does MAPflow provide after implementation?
MAPflow has a dedicated support team available by email, plus MAPflow Academy, a comprehensive help centre with a 24/7 chat bot and 45+ articles and video tutorials. MAPflow also hosts quarterly webinars for all users.
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Streamline Every Clinical Service from One Platform

In 30 minutes, we'll walk you through MAPflow's NL-specific algorithms, automated documentation, and billing tools. Join over 2,200 Canadian pharmacies already delivering better clinical care.

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