Ontario pharmacists using MAPflow to deliver clinical services

A proud partner of OPA

MAPflow for Ontario Pharmacy Professionals

Evidence-based clinical support built for Ontario's minor ailment prescribing framework. All 19 OCP-authorized conditions covered. Simplify prescribing, automate documentation, and grow your clinical practice from one platform.

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300,000+
Consultations
2,300+
Pharmacies Across Canada
98%
Symptom Resolution Rate

Hear from a Pharmacy Professional in Ontario

Emma Peters

"MAPflow transformed our pharmacy practice with its intuitive design. It builds pharmacist confidence while providing patients with clear reports and helpful resources. Other healthcare providers appreciate our concise documentation and transparent assessment logic. Best of all, it reduces wasted time, increases patient satisfaction, enables targeted upselling, and delivers valuable data insights, a true win for everyone involved in the medication management process."

Emma Peters, Pharmacist, Kingston Pharmachoice
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Everything Ontario Pharmacy Teams Need in One Platform

Minor Ailment Algorithms

Evidence-based algorithms for all 19 conditions authorized under the OCP framework, including allergic rhinitis, conjunctivitis, acne, GERD, dysmenorrhea, dermatitis, and more. Developed by content experts through a structured, evidence-informed process. MAPflow's symptom resolution rate is 98%, well above the national average.

OTC Recommendation Support

Peer-reviewed algorithms for standardized non-prescription consultations. Streamline evidence-based therapeutic recommendations and documentation, ensuring consistent, high-quality patient care for conditions outside the prescribing scope.

Chronic Disease Management

Using the Pharmacists' Patient Care Process and integrated CPS clinical support, MAPflow streamlines chronic disease management through automated documentation and efficient, data-driven patient follow-ups. Medication reviews and renewals coming soon.

Incident Reporting

MAPflow fully meets OCP's AIMS Incident Management Platform Criteria and includes all mandatory data fields and core functionalities. In partnership with ISMP Canada, MAPflow uses the Medication Safety Self-Assessment (MSSA) to fulfill the Safety Self-Assessment requirement, designed in consultation with both OCP and ISMP Canada to minimize preventable harm without adding burden to busy pharmacy teams.

Ontario-Specific Documentation & Billing

MAPflow was built to meet OCP's documentation requirements, including automated primary care provider notifications for every minor ailment consultation. Province-specific billing codes are applied automatically, so every consultation is properly recorded without manual lookup.

KPI Dashboard

A high-level overview of your pharmacy's clinical performance, transforming raw data into actionable insights. Track consultation volumes, clinical outcomes, and revenue growth across any timeframe, without manual data collection.

The Preferred Platform of Ontario Pharmacists Association

MAPflow is proud to partner with the Ontario Pharmacists Association (OPA) to support pharmacists across Canada's largest province. This partnership reflects a shared commitment to equipping Ontario pharmacists with industry-leading clinical tools that improve patient outcomes and strengthen the profession's expanding role in primary care.

As part of this partnership, OPA members receive exclusive preferred pricing on MAPflow subscriptions.

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How MAPflow Works

1

Open the Algorithm

Select the patient's presenting condition from Ontario's 19 authorized minor ailments. MAPflow guides you through a structured, evidence-based assessment built for the OCP framework.

2

Document Automatically

MAPflow generates a complete assessment report, an automatic notification for the patient's primary care provider, and a patient-friendly care summary, all fully compliant with OCP standards.

3

Follow Up and Grow

Automated patient follow-up prompts and intelligent response routing handle your entire follow-up ecosystem, freeing staff time and keeping your practice audit-ready.

MAPflow for Ontario Pharmacy Teams: Common Questions

Which minor ailments can Ontario pharmacists prescribe for using MAPflow?
Ontario pharmacists can prescribe for 19 conditions authorized under O. Reg. 256/24 and governed by the Ontario College of Pharmacists (OCP). These include allergic rhinitis, conjunctivitis (bacterial, allergic, and viral), acne (mild), GERD, dysmenorrhea, atopic dermatitis, contact dermatitis, diaper dermatitis, candidal stomatitis, and more. All Part A pharmacists must complete OCP's Minor Ailments Prescribing Module before prescribing. MAPflow includes algorithms for every authorized condition and is updated as OCP expands the scope.
Does MAPflow handle the mandatory primary care provider notification in Ontario?
Yes. Ontario regulations require pharmacists to notify a patient's primary care provider within a reasonable time after prescribing for a minor ailment. MAPflow automatically generates and logs this notification as part of every completed consultation, so the requirement is met without any additional steps from your team.
Does MAPflow comply with OCP documentation standards?
Yes. MAPflow was built to meet OCP's documentation requirements for minor ailment assessments. Each completed consultation automatically generates a structured assessment report, a provider notification, and a patient-friendly care summary. You don't need to manually format or complete documentation. MAPflow handles it.
Does MAPflow meet OCP's AIMS incident reporting requirements?
Yes. MAPflow fully meets the Ontario College of Pharmacists' AIMS Incident Management Platform Criteria, including all mandatory data fields and core functionalities. In partnership with ISMP Canada, MAPflow uses the Medication Safety Self-Assessment (MSSA) to fulfill the Safety Self-Assessment requirement. The platform was designed in consultation with both OCP and ISMP Canada to meet the goals of the AIMS program while remaining practical for busy pharmacy teams.
What does the OPA partnership mean for members?
As a preferred platform of the Ontario Pharmacists Association, MAPflow offers OPA members exclusive preferred pricing on subscriptions. This partnership reflects a shared commitment to advancing pharmacy practice across Ontario. To access member pricing, mention your OPA membership when you book your demo.
How long does it take to get up and running with MAPflow?
You can be up and running in as little as 5 minutes. Once you sign up, MAPflow Academy walks you through everything you need to get started, from platform setup to your first consultation.
Visit MAPflow Academy to get started
Can MAPflow integrate with our pharmacy management system?
Yes. MAPflow currently integrates with multiple pharmacy management systems including Fillware and Box Labs, with more integrations in development. Step-by-step tutorials for each integration are available in MAPflow Academy.
Is patient data stored securely and in Canada?
Yes. All patient and clinical data processed through MAPflow is stored in Canada and is PIPEDA-compliant. We never transfer patient data outside of Canada, and all data is encrypted in transit and at rest. MAPflow undergoes regular security reviews to maintain compliance with Canadian privacy legislation.
What support does MAPflow provide after implementation?
MAPflow has a dedicated support team available by email, plus MAPflow Academy, a comprehensive help centre with a 24/7 chat bot and 45+ articles and video tutorials. MAPflow also hosts quarterly webinars for all users.
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Streamline Every Clinical Service from One Platform

In 30 minutes, we'll walk you through MAPflow's Ontario-specific algorithms, automated documentation, and billing tools. Join over 2,300 Canadian pharmacies already delivering better clinical care.

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