Frequently Asked Questions

How many minor ailments are covered in MAPflow?

MAPflow contains all minor ailments within scope in your province.

Assessment Algorithms

Is Paxlovid™ a module in MAPflow?

Yes! The COVID-19 module, which allows pharmacists to assess for the condition and prescribe Paxlovid™ if appropriate is available on MAPflow and is included in the annual subscription price.

Assessment Algorithms

How do I know that the information for the assessment algorithms is up-to-date?

When regulations change, the algorithms will be updated immediately. When clinical practice guidelines and standards change, the algorithms will be updated within 6 months. In the absence of regulatory or clinical guideline changes, the assessment algorithms will be reviewed and updated annually by content experts, spearheaded by Dr. Nardine Nakhla.

Assessment Algorithms

There are highlights when I check some of the answer options. What are these?

When hovering over a box for an answer option that will lead to medical referral, it will be highlighted in red. This is to ensure you know why, if you click next, a referral will be prompted.

Assessment Algorithms

How can I get more information on each minor ailment on the MAPflow platform?

Throughout each algorithm, there are tool tips that provide you with additional information to facilitate just-in-time learning as well as definitions of terms. For CPS Full Access subscribers, a link to the relevant chapter in the CPS will be displayed whenever an assessment is being conducted.

Assessment Algorithms

What should I do if I don’t agree with something in one of the algorithms?

We value your feedback. Please contact us with your concerns here: support@mapflow.ca.

Assessment Algorithms