Frequently Asked Questions

MAPflow offers two subscription levels. Our per-pharmacy subscription allows for unlimited users in one pharmacy, all for one price. It includes exclusive features such as automated follow-ups, eFax, role based access, PMS integration and more. Our individual subscription was built for relief pharmacists. Read more on our pricing page.

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Yes. Visit our pricing page to learn more about what is included in enterprise level plans.

Yes. You can book a live demo directly with our team. If you'd prefer to explore on your own first, MAPflow Academy offers video tutorials and past webinars from our CEO at no cost. You can also visit our FAQ or contact us at support@mapflow.ca with any questions before committing.

Signing up for MAPflow is easy. Simply navigate to our sign-up page, and let us guide you through the process. Make sure to have your pharmacy’s accreditation/permit number and your license number on hand. We strongly recommend you use your own email address to register, not a shared pharmacy account.

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Signing up for MAPflow and setting up your profile takes less than 15 minutes.

Yes, MAPflow does offer a free trial of our full pharmacy subscription! Use this form to register for your free trial today. Plus, you're always welcome to book a demo with our team.

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No, under no circumstances can you share your MAPflow login credentials. This is critical for audit and compliance purposes. Each individual subscription is linked to the user’s license. If you’re looking to collaborate with your pharmacy team on MAPflow, consider investing in our per-pharmacy subscription.

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MAPflow is a cloud-based system that can be run on a desktop, laptop or iPad, freeing up a terminal. You do not need to download anything to use MAPflow.

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Yes! MAPflow can be used on a desktop, laptop, phone or iPad.

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A warm welcome to the MAPflow community. If you've signed up today, you'll receive more onboarding information from us via email tomorrow. Don't worry, you can get a head start by visiting the Getting Started section of MAPflow Academy.

A fantastic way to deepen your understanding and master MAPflow is through MAPflow Academy, our comprehensive help center. It's jam-packed with video tutorials, how to articles, clinical support, and more.

You can reach out to our support team at any time, using the Contact Us form on our website.

If you purchase a subscription and attempt to register a pharmacy that has already been created in MAPflow, please reach out to MAPflow's customer service via email at support@mapflow.ca. 

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